The IAM Portal is an important part of the CVS. It is used for secure access to resources for employees and other contractors.

IAM Portal - Important

  • After login, users can manage credentials (passwords and multi-factor authentication settings), allowing secure access to CVS applications.
  • The portal helps verify who you are and make sure that the right people can get into CVS.
  • It lets bosses control who gets to see what, helping workers and contractors get to only the stuff they need for their jobs.
  • To keep things safe, the portal uses extra steps for checking identity, so people need more than just a password to look at important data or systems.

What Should I Do if I Have Access Problems?

Sometimes users have problems trying to log in from an external network - The message «Access not granted» often indicates the need for MFA.

If this login problem happens, contact the CVS IT Service Center or Aetna IT Service Center for assistance.

By: Helen Erickson Helen Erickson