You may be blocked for several reasons:
- CVS password must be strong and have 8-25 characters: numbers, letters and symbols such as @, # or $. Another basic criterion is to have upper and lower case letters.
- If you enter the wrong information four times in a row, your account will be locked so that others cannot log in without authorization.
Make sure you follow CVS's rules for passwords to keep this from happening.
What to Do if You're Locked Out
If you're locked out, here's what might help:
- Sometimes, waiting a bit and trying again works.
- If waiting doesn't work, you might need to change your passcode. CVS has steps you need to follow that check it's really you.
- Contact CVS Support for assistance in restoring your account.
Knowing these tips and steps can help stop lockouts and keep your access to your CVS ColleagueZone account smooth.
