Helen Erickson - Expert (Employee) on Portal
Helen Erickson is a former CVS employee. On the portal, she shares tips on how to use the employee services, as she is a professional in this case. She is also familiar with all the mistakes that can happen in the process.
Plus she stays in touch with current employees, which gives her the opportunity to stay informed about everything that is going in her company. That's why Helen regularly publishes new answers with advice in the FAQ category when she learns about new bugs.